Privacy Policy
Last updated: August 11, 2026
RX Accessories Limited (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit www.rxaccessories.com or contact us through our website.
1. Information We Collect
We may collect the following information:
Your name
Business email address
Company name, telephone number or other contact details you choose to provide
Product requirements, estimated quantities and other information included in your inquiry
Technical information such as IP address, browser type, device type, pages visited and referral source
Cookie and website usage information
Please do not submit sensitive personal information through our inquiry forms.
2. How We Collect Information
We collect information when you:
Submit an inquiry or quotation request
Contact us by email, telephone or WhatsApp
Browse or interact with our website
Respond to our business communications
Some technical and usage information may be collected automatically through cookies and similar technologies.
3. How We Use Your Information
We may use your information to:
Respond to inquiries and provide quotations
Discuss product designs, samples, orders and delivery requirements
Maintain business and customer records
Improve our website, services and advertising
Measure the effectiveness of Google Ads and other marketing activities
Protect our website and prevent misuse
Comply with legal and regulatory obligations
We do not sell or rent your personal information.
4. Legal Basis for Processing
Where applicable under data protection law, we process personal information on one or more of the following grounds:
To take steps at your request before entering into a business contract
To perform a contract with you or your company
Our legitimate interests in responding to business inquiries, operating our website and developing our business
Your consent, where consent is legally required
Compliance with legal obligations
You may withdraw your consent at any time where processing is based on consent. This does not affect processing carried out before withdrawal.
5. Cookies and Analytics
Our website may use essential cookies required for its operation. We may also use Google Analytics, Google Ads and similar services to understand website usage, measure advertising performance and improve our website.
These services may collect information such as your IP address, device details, browser information, pages visited and interactions with our website.
Where required by law, analytics and advertising cookies will only be used after you provide consent. You can change or withdraw your cookie choices through our cookie settings or your browser settings.
For more information about how Google uses data, please visit Google’s Privacy & Terms website.
6. How We Share Information
We may share personal information with service providers that help us operate our business, including:
Website hosting and technical service providers
Email and communication providers
Website analytics and advertising providers
Professional advisers, logistics providers or production partners when necessary to handle your request or order
Government authorities when disclosure is required by law
These parties may only receive information reasonably necessary to provide their services or fulfil your business request.
7. International Data Transfers
RX Accessories Limited operates internationally. Your information may be processed in Hong Kong, Mainland China or other countries where our service providers or business partners operate.
Where required, we take reasonable steps to protect personal information transferred internationally and use appropriate legal safeguards.
8. Data Retention
We keep inquiry and business correspondence only for as long as reasonably necessary to respond to your request, maintain business records and meet legal or contractual obligations.
Inquiry information that does not result in an order will generally be reviewed for deletion after three years. Information relating to transactions may be retained longer where required for accounting, tax, legal or compliance purposes.
Analytics data is retained according to the retention settings of the relevant analytics service.
9. Data Security
We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your information
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Request a portable copy of certain information
Lodge a complaint with the relevant data protection authority
To exercise these rights, please contact us using the email address below. We may need to verify your identity before processing your request.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be published on this page with an updated revision date.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact:
RX Accessories Limited
Website: www.rxaccessories.com
Email: ivan@rxaccessories.com